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representative, within fifteen (15) working days of the receipt of the Step 2

decision. Such appeal shall be in writing, and shall include a copy of the

grievance filed at Step 1, and a copy of all prior decisions and appeals, and
a short, plain written statement of the reasons for disagreement with the Step

2 decision.
Within 30 calendar days of the filing of the appeal to Step 3, a grievance

may be amended to specify a different term or provision of the Agreement
alleged to have been violated other than specified at the submission at Step

1. Such amendment shall be included in the Step 3 appeal letter along with
a short, plain statement noting the new term or provision of the Agreement

alleged to have been violated. No other amendment(s) to the grievance shall
be permitted except with consent of the State.

The Director of the Governor’s Office of Employee Relations, or the
Director’s designee, shall issue a short, plain written statement of reasons

for his or her decision within thirty (30) working days after the conclusion
of the 30-day amendment period or receipt of the Step 3 appeal letter,

whichever is earlier. A copy of said written decision shall be forwarded to
the Director of Contract Administration of CSEA, or his or her designee.

(d) Step Four. Arbitration
(1) Contract grievances which are appealable to arbitration pursuant to the

terms of this Article may be appealed to arbitration by CSEA by the
Director of Contract Administration or his or her designee, by filing a

demand for arbitration upon the Director of the Governor’s Office of
Employee Relations within fifteen (15) working days of the receipt of the

Step 3 decision.

(2) The demand for arbitration shall identify the grievance, the department
or agency involved, the employee or employees involved, and the specific
term or provision of the Agreement alleged to have been violated.

(3) All contract grievances appealed to arbitration shall be heard by a

single Master Arbitrator, who shall be mutually selected by the parties.
All such grievances shall be heard and reviewed by the Master Arbitrator
during the Triage phase of Step 4. At the Triage phase, the parties shall be

represented by staff and/or counsel, and shall present all relevant

information, documents and argument to the Master Arbitrator.
(4) The Master Arbitrator shall have complete authority at the Triage

phase of Step 4 to sustain or deny the grievance, or to suggest and accomplish

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