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as the Committee shall determine.

           (i) The  Joint Committee will be responsible for the annual  review of

        participating providers.  The Joint Committee shall investigate and where
        feasible,  take appropriate action  to recruit  additional  providers in

        geographic and specialty areas determined by the Committee to be deficient.
        The JCHB will work with the State on the implementation and ongoing

        oversight and monitoring of provider guaranteed access to reflect current
        geographic radius.  There will be no change to the current geo-access unless

        jointly agreed to by CSEA and the State.
            (j) The Joint Committee shall continue  to sponsor  the agency health

        insurance administrator-training program.
           (k) The Joint Committee shall study recurring subscriber complaints and

        make recommendations for the resolution of such complaints.
           (l) The Joint Committee on Health Benefits shall meet within 14 days after

        a request to meet has been made by either side.
           (m) The Joint  Committee shall  study and address other  issues and

        concerns brought to  the  attention of the Committee  that impact the
        accessibility, quality and costs of health care for employees covered by this

        Agreement.
           §9.31 Communications

           Appropriate descriptive material relating to any changes in benefits shall
        be distributed to each State  agency for internal distribution  prior  to the

        effective date of the change  in  benefit.   The State shall  take  all  steps
        necessary to provide revised health insurance booklets to every employee

        as soon as possible.  The Joint Committee on Health Benefits shall provide

        review and counsel on the development of the revised booklets.
           §9.32 Confidentiality
           The confidentiality of individual subscriber claims shall not be violated.

        Except as  required  to conduct financial and claims processing  audits of

        carriers and coordination of benefit provisions, specific individual claims
        data, reports or summaries shall not be released by the carrier to any party

        without the written consent of the individual, insured employee or covered
        dependent.







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