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§34.3 Representation
CSEA shall have the exclusive right to represent any employee, upon the
employee’s request, at any step of the grievance procedure; provided,
however, an individual employee may represent himself or herself in
processing his or her grievance at Steps 1 and 2.
§34.4 Grievance Steps
Prior to initiating a formal written grievance pursuant to this Article, an
employee or CSEA is encouraged to resolve disputes subject to this Article
informally with the appropriate immediate supervisor.
(a) Step One. The employee or CSEA shall present the grievance to the
facility or institution head or his or her designated representative not later
than thirty (30) calendar days after the date on which the act or omission
giving rise to the grievance occurred. The facility or institution head or
designated representative shall meet with the employee or CSEA and shall
issue a short, plain written statement of reasons for its decision to the
employee or CSEA not later than twenty (20) working days following the
receipt of the grievance.
(b) Step Two. An appeal from an unsatisfactory decision at Step 1 shall
be filed by the employee or CSEA, on forms to be provided by the State,
with the agency or department head or designated representative within ten
(10) working days of the receipt of the Step 1 decision. Such appeal shall
be in writing and shall include a copy of the grievance filed at Step 1, a
copy of the Step 1 decision and a short, plain written statement of the
reasons for disagreement with the Step 1 decision. The agency or
department head or designated representative shall meet with the employee
or CSEA for a review of the grievance and shall issue a short, plain written
statement of reasons for its decision to the employee or CSEA, as
appropriate, no later than twenty (20) working days following receipt of
the Step 1 appeal.
(c) Step Three*. An appeal from an unsatisfactory decision at Step 2
shall be filed by CSEA through its Director of Contract Administration or
his or her designee, on forms to be provided by the State with the Director
*CSEA, if it requests a meeting in its Step 3 appeal of a grievance filed
under Article 34.1(b), shall be entitled to meet with the Director of the
Governor’s Office of Employee Relations, or the Director’s designee,
before a decision is issued.
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