Page 63 - 2016-2021-OSU

e. untimely receipt of required medical documentation

f. untimely initial payments

g. untimely and incomplete accident reports
h. light duty assignments

i. re-injuries on return to work, including under Mandatory
Alternate Duty

j. Mandatory Alternate Duty denials
(2) Review and make recommendations on the administration of the

statutory and contractual benefit to include:
a. uniform procedures, templates, forms and sample letters to ensure

consistent communications statewide
b. performance measures, standards and results for continuous

process improvements
c. education and training for managers, supervisors and employees

d. resources for effective program management and delivery
e. barriers faced by injured workers accessing medical care

f. financial and emotional impacts on injured workers
g. systematic feedback from injured workers and managers,

supervisors and employees
h. Workers’ Compensation pilot projects

i. injuries caused by assaults

j. the Mandatory Alternate Duty Program and its effectiveness in
returning injured workers to medically appropriate duties
k. the exploration and development of a program that provides that

Preferred Provider Organizations treat workers' compensation

disabilities;
(3) Develop prevention strategies for the loss drivers identified in the data
review and analysis.

a. Ongoing review of collected data for the purpose of

identification of common statewide and/or local workplace
hazards, injuries, illnesses, and accidents. Such review shall

include:
• The establishment of a process for meaningful input by

employees and managers from both the local and agency level
on the causes of workplace hazards, accidents illnesses, and

injuries;

62